Privacy Policy
At Gumtree Furnishings, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We collect personal information that is reasonably necessary for us to carry out our business functions and activities. The types of personal information we may collect include:
- Contact Information: Name, address, email address, phone number.
- Payment Information: Details necessary for processing payments (though we do not store full credit card details on our servers).
- Project Details: Information related to your furniture design, upholstery, or restoration projects.
- Communications: Records of your interactions with us, including enquiries and feedback.
- Website Usage Data: Information about how you use our website, collected via cookies and analytics tools (e.g., IP address, browser type, pages viewed).
We collect information directly from you wherever practicable, such as when you fill out a contact form, request a consultation, make a purchase, or communicate with us via phone or email.
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide our services, including custom furniture design, upholstery, restoration, and space planning consultations.
- To process transactions and manage your orders.
- To communicate with you about your projects, appointments, and enquiries.
- To improve our products and services.
- To send you marketing communications about new products, services, or special offers that may be of interest to you, with your consent where required. You may opt-out of these communications at any time.
- To comply with legal and regulatory obligations.
- For internal record keeping and administrative purposes.
3. Disclosure of Personal Information
We may disclose your personal information to third parties in limited circumstances, including:
- To service providers who assist us in operating our business (e.g., payment processors, delivery services, IT support). These third parties are obligated to protect your information.
- Where required by law, such as in response to a subpoena or legal process.
- With your express consent.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. This includes implementing physical, electronic, and procedural safeguards.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Accessing and Correcting Your Personal Information
ou have a right to request access to the personal information we hold about you and to request that it be corrected if it is inaccurate, out of date, or incomplete. To do so, please contact us using the details below.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and for marketing purposes. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the “Effective Date” at the top will indicate when the Privacy Policy was last revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Gumtree Furnishings2847 Macquarie Street, Ground Floor
Sydney, NSW, 2000, Australia
Phone: (02) 9876 5432
Email: info@gumtreefurnishings.com.au
Effective Date: 17 February 2024